Your store caches, or saves, some elements on your customer's local storage temporarily.
You can check the CDN status on the Fastly status page. Shopify provides merchants a world-class CDN run by Fastly that ensures that your online store loads quickly around the globe. Content delivery network (CDN)ĬDN stands for content delivery network.
Some of these improvements might be reflected in your speed score.īelow are some features that affect the speed of your online store.
Shopify is constantly making improvements to its code and infrastructure. You can check the status of your Shopify store on Shopify Status. Shopify hosts your online store on fast, global servers and doesn't limit your store's bandwidth.
If a customer contacts you about the speed of your store, then ask your customer to check that they're on the latest version of their browser, they have recently cleared their cache, and their Internet service provider is not experiencing any outages or degraded performance. This means that your store might load faster or slower for them depending on these factors. If you don't know how fast your online store is performing today, then you can view your Online store speed report.įactors you can't control Your customer's device, network, and locationĬustomers who visit your store live around the world and have different devices and internet connections. Several factors impact your online store speed, some of which you can control.